FAQ about our custom photo announcement service
|Why should I choose you?||Do you only design birth announcements?|
|How do I get my photo to you? Can I send more than one image?||Are envelopes included? Can I get them ahead of time? Will you print my return address on them for me?|
|Can you make my color photo sepia or black and white? Can you make my photo look better?||How will I know that I like it?|
methods of payment are accepted?
What is your return policy?
|Do I have to pay a deposit?|
|Do you create birth announcements for multiples, adoptions and special births?||How long before I get my proof?|
|How long will it take for me to get my order?||What paper do you print on? What is the difference between glossy and lustre photo paper?|
|Can I order more later?||Do you have any photo-taking tips?|
|Can I order a sample?||I don't get it. If I don't order a specific design, how do I know what I'm getting?|
should I choose you? back to top
you only design birth announcements and adoption announcements? back
do I get my photo to you? Can I send more than one image?back
Whichever method you choose, make sure you send the full-size image, and not one that has been reduced in size. If you're uploading, emailing, or mailing a digital image, you might check your camera's manual to make sure you are taking your photo at the highest resolution. This will ensure there will be no delay in getting your proof.
You can send two
or three images if you would like me to choose the photo. And if you'd
like to include extra photos in your design (no more than two extra
photos is recommended in order to keep the design from being too busy),
let me know on your order form which photo is your favorite so I can
use that as a main image. Keep in mind, however, that my unlimited revisions
are for the photo(s) in your original design --- If you decide to change
or add a photo (or photos) after a proof has been created, there will
be an additional $19 fee per photo added to your order for the extra
work. Your satisfaction is our ultimate goal, so please make sure you
select a photo you're happy with. This way, you'll be completely thrilled!
envelopes included? Can I pre-order my envelopes? back
Save time! We also offer an additional, optional service to print your return address centered on the envelope flap. Your address will be centered, and printed on the envelope flap in the design you prefer below, using a font that matches your custom birth announcement design. Cost: just 30¢ each!
you make my color photo sepia-tone or black and white? Can you make
my photo look better? back to top
will I know that I like it? back to top
payment methods are accepted? What is your return policy? back
Return Policy: Due the nature of our work, returns are not accepted unless the announcements were damaged as a result of negligent packaging. If this happens to you return the damaged announcements and we will send out replacements as soon as possible. If you discover an error after you approve your proof, and your announcements/envelopes/other items have been printed, we will re-print the order for you with the correction at 1/2 price, plus the cost of shipping. We offer up to three revisions on your design with the photo(s) in your proof to ensure accuracy and your happiness with your announcements. If you would like to see the paper we print on before you place your order, order a sample pack to see examples of our work printed on both photo paper and thicker coverstock.
I have to pay a deposit? back to top
you create birth announcements for multiples, adoptions, and special
births? back to top
long before I get my proof? back to top
long will it take for me to get my order? back to
paper do you print on? What is the difference between lustre and glossy
photo paper?back to top
Our photo prints are printed in a professional lab on premium Fuji photo paper. The glossy finish gives you a shiny look, while the lustre (matte) photo paper gives a "flatter" appearance. The lustre photo paper resists fingerprints, so it is a favorite of our customers. I think both papers are beautiful; your decision is a personal one.
I order more later? back to top
you have any photo-taking tips? back to top
Can I order a sample? back to top Yes you can. I will send you a variety of samples printed on coverstock and photo paper so you can see the quality of the printing and paper. Your sample is just $2 to help defray my cost in sending them, and also include an envelope with return address printing, a vellum insert, and an example of the custom seal. Shipping is free! Click here to order a sample.
I don't get it. If I don't order a specific design, how do I know what I'm getting? back to top You don't exactly, since everything I do is custom designed - just for you. But you'll love the design, and I know this because I give you up to three revisions with the original photo(s) in your proof to ensure your satisfaction! Plus, I have a 100% satisfaction rate. By looking at my design sample gallery, you can see my style. If you like my style, you'll love your design! And just read what other customers say on our testimonial page!
And please, check out the designs gallery for photo-taking inspiration & to see the birth announcement designs I came up with from the original photos sent to me!
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Please Note: All words and designs on this site were written/created by Lisa Hovis and belong to Chouette Design Group. Copying them, re-distributing them, or re-creating (yes, even re-creating them is against the law!) in any way is copyright infringement. For more information on copyright law, visit the US Copyright Office.